Quill's Ink & Toner search was in need of an update and customers often purchased the wrong product causing a high rate of return. Through ideation sessions, a solution to clarify products compatible with their machines was developed.
INFORMATION ARCHITECT, UX DESIGN AND VISUAL DESIGNER
The new design included a 'Previously Purchased' ink and toner carousel above the fold so customers could quickly access products they've ordered before. The "My Machines" interface was improved by adding images of their machines. The search and shop by brand interfaces were also cleaned up.
To clarify the interactions on the page, I created a wireflow, which in turn also helped me realize any potential issues with the user journey before finalizing the design.
An example of some annotations for the redesigned My Machines interactions.
Providing pixel perfect design specs contributed to a design on production that met expectations.